Digital services citizens can use on the first try.
Portals, permitting systems and dashboards for government offices, built for accessibility, security and procurement realities.
- 48–72 HOURS
- TOP 3% ENGINEERS
- 100% REPLACEMENT
What we do.
Online permitting and licensing portals
forms, document upload, fee payment and decisions, with status tracking for the applicant.
Citizen service dashboards and case management
every request visible, assigned and tracked by team.
Paper-to-digital workflow migration
mapping the real process, removing unneeded steps and moving it online in phases.
Accessibility and multilingual design
interfaces built to WCAG guidelines and tested with assistive tools, in the languages your citizens use.
Security, audit trails and data residency
access control, logging and hosting that fit your data rules.
How we work.
We start by watching the process, not reading the policy manual. We sit with counter staff and approvers and follow real applications from submission to decision. We then agree a small first release that proves the flow, such as one permit type, and extend from there. Work is delivered in phases that match your approval gates, with documentation your procurement and audit teams can read. Engineers join your standup, and staff see working software every week. Accessibility and security checks run throughout, not in a final review. Legacy systems stay in place until the new flow has proved itself.
Who this is for.
A municipality that still takes permit applications on paper and wants approvals faster.
A regional office with no clear view of open service requests or backlogs.
A department that must digitise a licence or registration process under a fixed timeline.
A programme team that needs engineers who understand audit and security expectations.
A public body with a legacy system that cannot be switched off and has to be integrated, not replaced overnight.
What you get.
A working service in production, with applicant and staff interfaces.
Workflow configuration your team can adjust for fees, forms and approval steps.
Dashboards for queues, response times and backlog.
Accessibility test results and a list of known gaps with fixes planned.
Security documentation, audit logs and hosting set up to your rules.
Source code, runbooks and training for staff.
- Top 3% of applicants
- Start in 48–72 hours
- Dedicated account manager
- 100% replacement guarantee
Typical timeline.
Public projects often wait on approvals, so we build slack into the plan and confirm dates after scoping.
- 01
Weeks 1 to 3
process observation, stakeholder mapping, scope and approvals plan.
- 02
Weeks 4 to 9
build the first service, with weekly demos to staff and a review of accessibility and security.
- 03
Weeks 10 to 12
pilot with a limited group of applicants and staff, then fix what is found.
- 04
Weeks 13 to 16
wider rollout, training, and parallel running of paper if needed.
- 05
After launch
add services one at a time, guided by usage.
Proof
For a municipality, we moved permitting from paper to online, taking approval time from 21 days to 7, with 80% of applications submitted online. For a regional government office, we built a dashboard of open requests by team that cut average response time by 25%. Our engineers join your standup in 72 hours, and about 3% of applicants pass our 4-gate vetting.
Yes. We can structure work as fixed-scope phases or time-based engagements, and we provide the documents your process asks for.
Related work and reading.
Case studyModernizing a municipal permitting portal from paper to digitalRead the story 
Case studyBuilding a citizen services dashboard for a regional government officeRead the story 
ArticleWhy GovTech spending keeps growingRead the article 
ArticleWhat makes government software projects different (and harder)Read the article
LET'S TALK. Start now.
Tell us what you're building. We'll come back with a plan and matched, pre-vetted engineers.
CONTACT