Answer 'where is my shipment?' before anyone asks.
Real-time tracking, demand forecasting and exception management for logistics networks and shippers.
- 48–72 HOURS
- TOP 3% ENGINEERS
- 100% REPLACEMENT
What we do.
Shipment tracking across carriers and modes.
One view of road, rail, sea and air shipments, built from carrier APIs, EDI feeds, files and, where needed, scraped or emailed updates.
Customer self-service tracking portals.
A branded page where customers see status, expected arrival and documents, with no login needed for simple lookups.
Exception alerts for delays and damages.
Rules and predicted ETAs that spot a late or stuck shipment early, and alert your team and the customer.
Demand forecasting and inventory planning.
Forecasts from sales history and a few external signals, with a planner screen to review and adjust.
Integrations with TMS, WMS, ERP and carrier APIs.
Clean, monitored connections to the systems you already run.
Who this is for.
A logistics network whose customer service team is flooded with status calls and emails.
A shipper moving freight through several carriers and brokers who has no single status view.
A freight forwarder who wants proactive notices instead of reactive apologies.
A distributor or services business with overstock in some lines and stockouts in others.
An operations head who has a TMS or WMS and still runs the business out of spreadsheets.
How we work.
We start with the questions people ask most. Where is it? When will it arrive? Why is it late? We trace each answer back to its source system and find out how reliable that source is.
We build the integration layer first, because everything depends on it. Each source is mapped into a common event format. We test with real shipments from the first week, not sample files.
Then we add the layers on top: the portal, the alerts and the forecast. You see working software every two weeks, and your operations team tests it on live work.
What you get.
An integration layer with normalised shipment events from your carriers and systems.
A tracking dashboard for your operations team and a portal for customers.
Predicted ETAs, exception rules and notification workflows by email, SMS or message.
A forecasting model and planner interface for the product groups in scope.
Monitoring that tells you when a carrier feed breaks or goes quiet.
Source code, documentation and a handover session.
- Top 3% of applicants
- Start in 48–72 hours
- Dedicated account manager
- 100% replacement guarantee
Typical timeline.
Each extra carrier adds work. Carriers with clean APIs are quick. Those that send spreadsheets by email take longer.
- 01
Weeks 1 to 2
Discovery. Source systems, carrier list, data samples, top questions and success measures.
- 02
Weeks 3 to 6
Integrations for the first carriers and systems, event model, internal dashboard.
- 03
Weeks 7 to 10
Customer portal, ETA logic, exception alerts and notifications. Pilot with selected customers.
- 04
Weeks 11 to 14
Remaining carriers, forecasting pilot on a few product groups and handover.
Proof
For an anonymised logistics network, carrier integrations and a tracking portal cut status enquiries by 45%. In a pilot for an anonymised services company, overstock fell 25% over 3 months. Brandsmashers has deployed 150+ developers, and about 3% of applicants pass our 4-gate vetting.
No. We handle APIs, EDI, file drops and email parsing. Quality varies, so we flag low-quality sources early and show you the effect on accuracy.
Related work and reading.
Case studyA real-time shipment visibility platform for a logistics networkRead the story 
Case studyBuilding a demand forecasting model that cut overstock by 25%Read the story 
ArticleWhy 'where is my shipment' is still an unsolved problemRead the article 
ArticleAI demand forecasting explained for non-data-scientistsRead the article
LET'S TALK. Start now.
Tell us what you're building. We'll come back with a plan and matched, pre-vetted engineers.
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