Support copilot
Built a RAG assistant over 20,000 help articles. Resolved 42% of tickets without a human agent.
Pythonscikit-learnTensorFlow
Machine Learning Engineer with 4 years of hands-on experience. Builds and serves predictive models behind production APIs. Strongest in Python, scikit-learn, TensorFlow. Prefers pragmatic trade-offs over rewrites and flags risks early.
Built a RAG assistant over 20,000 help articles. Resolved 42% of tickets without a human agent.
Built an evaluation harness that cut hallucinations in production by more than half.