Service Cloud migration
Led a team of 6 moving 2M cases from a legacy CRM with zero downtime.
Salesforce ArchitectureApexMuleSoft
Salesforce Technical Architect with 11 years of experience, the last several leading teams of 4–8. Leads multi-cloud Salesforce programmes from design to go-live. Strongest in Salesforce Architecture, Apex, MuleSoft. Comfortable owning a module end to end and joining client calls.
Led a team of 6 moving 2M cases from a legacy CRM with zero downtime.
Merged three Salesforce orgs into one with a shared data model.