Gold Scheme and Billing Software for Indian Jewellers

A jeweller’s counter handles several things at once: a customer exchanging old gold, another paying a monthly instalment into a gold scheme, a third choosing a design. Tracking all of that in registers and a billing package is where mistakes and disputes begin, especially around Dhanteras, Akshaya Tritiya and wedding season in cities like Bhopal, Jabalpur and Indore.
01.Who this is for
This is for jewellers who run gold schemes, accept old gold in exchange and sell by weight and design from one or more counters. You have outgrown registers when scheme instalments are hard to reconcile, exchange values sit on loose slips, and stock lists for designs and weights do not agree with each other. Customer birthdays and anniversaries live in the owner's phone. The strain peaks around Dhanteras, Akshaya Tritiya and wedding season, when the counter is full and disputes are costly.
02.Where the friction is
Gold scheme payments are recorded in books that are hard to reconcile. Old-gold exchange values are noted on slips. Stock is counted by weight and design, yet lives in separate lists. Customer details sit in the owner’s phone, so there is no easy way to reach the right people before a festival.
03.What we build
Gold-scheme tracking with each member’s instalments, maturity dates and redemption; a record of old-gold exchange linked to the final bill; stock by design, weight and category; GST-ready billing; and a customer CRM with birthdays, anniversaries and purchase history. Your accountant continues to handle the books and tax filings, and we give them clean data to work from.

04.Where AI helps
A festival campaign bot. It drafts WhatsApp messages for the right customers before Dhanteras or a wedding season, such as scheme members nearing maturity or customers with an upcoming anniversary. You approve the message and the list, and customers can always opt out.
05.Trust is the product
Customers hand you their savings and their heirlooms. Clear records and quick answers at the counter are part of that trust, and software can make them routine. A realistic first release matters more than a big plan. We would begin with gold-scheme tracking and billing, build that single slice, put it in front of your staff and fix whatever they stumble on before adding anything else. Brandsmashers Tech is based in Bhopal, so we can sit at your counter in Bhopal or Jabalpur instead of working only over calls. We use AI-assisted development to keep builds fast, and a person on our team reviews every release. Pricing depends on scope, so we quote after we have seen your process, not before. Ask any vendor who owns the data and whether you can export it at any time; we answer both in writing before work starts.
06.How a first version comes together
The first version covers the records customers care about most: their scheme and their bill.
- 01We sit at your counter to see how scheme instalments, old-gold exchange slips and bills are recorded and checked today.
- 02We agree a first version with gold-scheme tracking for each member's instalments, maturity date and redemption, linked to GST-ready billing.
- 03Counter staff test it with real scheme members and bills, and we fix any step that slows them during a busy hour.
- 04Old-gold exchange records linked to the final bill and stock by design, weight and category are added next.
- 05The customer CRM and festival campaign drafts come last, once member and purchase records are complete enough to trust.
07.Questions buyers ask
- Can jewellery shop software in India track our own gold scheme rules?
- Yes. We set it up around your scheme rules, recording each member's instalments, maturity date and redemption. A member's full history appears on one screen, so counter staff can answer questions quickly and disputes over missed or double-counted payments become easier to settle. When a member comes to redeem, the counter sees the whole record before the bill is made.
- How is old-gold exchange recorded?
- Each exchange is recorded and linked to the final bill it was used against. That replaces loose slips with a record that can be traced later. Your team still decides the value at the counter, and the system keeps a clear note of what was agreed. If a customer questions the exchange later, the original entry is there to show them.
- Who approves the festival WhatsApp messages?
- You do. The campaign bot drafts WhatsApp messages for chosen customers before Dhanteras or wedding season, such as scheme members nearing maturity. You approve both the message and the list before anything is sent, and customers can always opt out. Messages go out only to the customers you select, never to the whole contact list.
- Does our accountant still handle tax filings?
- Yes. Your accountant continues to handle the books and tax filings. We give them clean, GST-ready billing data to work from. We also answer who owns the data and whether you can export it at any time in writing before work starts. Your counter staff simply stop rewriting the same figures in several places.
Next step: Describe your scheme rules and how you record old-gold exchange. We will show how a member’s full history would appear on one screen. Talk to Brandsmashers Tech
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